How can we help you?

Yes! We offer both same-day and midnight delivery options across our 500+ covered cities. You can select your preferred delivery time slot during the checkout process.

Once your order is dispatched, you will receive a tracking link via SMS and email. You can also log into your FloriWish account and view real-time updates under the 'My Orders' section.

Changes can be made up to 24 hours before the scheduled delivery time. Please contact our support team immediately with your Order ID to request any modifications.

We accept all major Credit/Debit cards, Net Banking, UPI (Google Pay, PhonePe, Paytm), and popular mobile wallets. All transactions are 100% secure and encrypted.

Orders can be cancelled for a full refund if requested at least 24 hours prior to the delivery date. Custom or personalized items cannot be cancelled once processing has begun. Refunds typically reflect in your account within 5-7 business days.

Standard delivery is completely free! However, special requests like Midnight Delivery, Fixed-Time Delivery, or Early Morning Delivery may incur a nominal convenience fee, which is clearly displayed at checkout.

Absolutely! Many of our products offer customization options like adding personalized messages, names on cakes, or choosing specific flower combinations. Look for the 'Customize' tag on the product page.

Yes, quality is our top priority. Our flowers are sourced directly from premium growers and are arranged by expert local florists just before delivery to ensure maximum freshness and longevity.

We are always looking for quality partners! Simply navigate to our 'Become a Vendor' page, fill out the application form with your business details, and our onboarding team will get in touch with you.

Anyone with an entrepreneurial spirit, a passion for customer service, and the required initial investment capacity can apply. Visit our Franchise page to submit an enquiry and view our requirements.